Diagnose the device and generate a diagnostic report.
The diagnostic report will include information such as your PC environment
and the status of connected devices.
Information such as the PC environment is output as a diagnostic result
even when the device is not connected.
When contacting the support center, please include this report.
Select the device to output the diagnostic report and press Enter. (Please
select the number listed in the device list.)
To output the diagnostic report for all devices, select "a" and
press Enter.
Here is a example to make the diagnostic
report for DIO-24DY-USB.
Input "1" on prompt and press the enter key to select "DIO-24DY-USB" device.
Remove the signal cable from the device to
check the input / output after you see the message "[DIO000] This
program will output data. Please disconnect cable".
* Disconnect the signal cable connected to the terminal. If
the USB cable, LAN cable or power cable is disconnected, the diagnosis
cannot be performed properly.
After type "y" and press Enter-key
on the keyboard, the diagnostic report will be saved in the same location
where you execute the configuration tool.
An example of a diagnostic report is shown
below.
The diagnostic report will include the results of checking the operation
of your PC environment and device.
