[e]:Diagnostic report

Diagnose the device and generate a diagnostic report.

The diagnostic report will include information such as your PC environment and the status of connected devices.
Information such as the PC environment is output as a diagnostic result even when the device is not connected.
When contacting the support center, please include this report.

Select the device to output the diagnostic report and press Enter. (Please select the number listed in the device list.)
To output the diagnostic report for all devices, select "a" and press Enter.

The procedure for using the diagnostic report output function is shown below.
Here is a example to make the diagnostic report for CNT24-4D(PCI)

Input "1" on prompt and press the enter key to select "CNT24-4D(PCI) device.
You can see the counter value and the status of the device.

Please input "y" and press the enter key after you confirm the counter value and the status.

After confirming the change in the counter value, select "y" and press Enter.
The diagnostic report will be saved in the same location as the configuration you ran.

 

■ Example of diagnostic report

An example of a diagnostic report is shown below.
The diagnostic report will include the results of checking the operation of your PC environment and device.